Frequently Asked Questions

Have a question and need an answer? If you need assistance, please contact us by phone or email.

Firearms Questions

Is it legal to buy guns online?

Yes, you can buy guns online legally. However, online gun dealers such as Omaha Outdoors may only ship firearms to licensed firearms dealers who have a Federal Firearm License (FFL). Use our FFL lookup tool to find an FFL near you. Your local FFL gun dealer is where you will pick up your firearm once it arrives.

Can I bypass the background check by buying firearms online?

No. You will still need to undergo a background check at the receiving FFL gun dealer. We recommend choosing an FFL gun dealer near you and contacting the dealer as soon as you have placed your order to discuss any transfer fees, initiating the background check, and arranging to pick up your Omaha Outdoors package once it arrives. Omaha Outdoors adheres to all state and federal laws, regarding the sale of firearms to customers in states if restrictions apply.

Will refinishing my firearm void the manufacturer's warranty?

Usually, when you modify or disassemble a firearm, the manufacturer warranty is voided. For Omaha Outdoors to refinish or coat your gun to a different color, the weapon has to be disassembled. Omaha Outdoors offers a 12-month workmanship warranty and will cover the shipping costs to and from your location. The warranty does not cover wear and tear or accidental damage. If the coating bubbles or wipes off easily with acetone or brake cleaner, that would be covered in the workmanship warranty. If you have a firearm malfunction, you would need to contact Omaha Outdoors and not the manufacturer. If you send your firearm directly to the manufacturer for troubleshooting or repair, Omaha Outdoors will not be responsible for any expenses incurred.

Ordering and Returns Questions

Can I return an item if I am not happy with it?

We accept many returned items so long as they eligible for returns (see our return policy) are unopened, in their original packaging, and returned within 30 days. Firearms can be returned if you have not yet taken possession from the FFL dealer.

Which types of payment do you accept?

We accept Visa, MasterCard, and Discover as well as Omaha Outdoors gift cards. Due to restrictions on firearms transactions, we do not accept American Express or PayPal.

Do you charge sales tax?

We are required by law to collect sales tax in the state of Texas.

Do you offer layaway?

All items selling for $400 or more, will be eligible for our layaway program. Any clearance items will not qualify. There will be a 10% charge of the sale price for three months and 20% charge for five months. The fees help pay for storage and administrative wages, to deal with credit card declines and updating credit card numbers. Maximum of five months will be allowed. If you cannot afford the fees, then this item is not for you. If you cancel or 30 calendar days pass without payment, then the layaway and all payments will be forfeited. Layaway payments are non-refundable and non-transferable.

Shipping Questions

How will I know if my items have shipped?

Omaha Outdoors will email you a notification when your order has shipped. Also, you can check your order status online. Simply log into OmahaOutdoors.com/track. Here you can track the status of your order.

How much does shipping cost?

Shipping varies based on several factors including item weight and size, shipping destination, shipping carrier, and shipping method selected. When placing an order, you will be prompted to choose your shipping preferences.